Terms & Conditions

Last Updated: April 2026

These Terms and Conditions govern your use of the Makhaf Heavy Duty Machinery website and the purchase of products and services from us. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before proceeding.

1. General

Makhaf Heavy Duty Machinery is a supplier of heavy-duty diesel generators, solar panels, inverters, batteries, solar accessories, and EV chargers, operating from Bloemfontein, South Africa. These terms are governed by the laws of the Republic of South Africa, including the Consumer Protection Act 68 of 2008 (CPA), the Electronic Communications and Transactions Act 25 of 2002 (ECT Act), and all other applicable legislation.

We reserve the right to amend these terms at any time. The latest version will always be available on our website. Continued use of the website or services after amendments constitutes acceptance of the updated terms.

2. Products & Pricing

All prices displayed on our website are quoted in South African Rand (ZAR) and are inclusive of VAT at the prevailing rate (currently 15%) unless otherwise stated.

We stock diesel generators (single phase and three phase) from brands including Hyundai, FAW, Cummins, PERKINS, Volvo Penta, SDEC, Scania, and Baudouin
Solar products include panels, inverters, batteries, and solar accessories
EV chargers and related equipment are also available
Prices are subject to change without prior notice due to exchange rate fluctuations and supplier pricing
We make every effort to ensure pricing accuracy; however, in the event of a pricing error, we reserve the right to cancel or amend the order
Product images are for illustration purposes and may differ slightly from the actual product

3. Ordering & Payment

By placing an order, you are making an offer to purchase the selected products. An order confirmation does not constitute acceptance; acceptance occurs only when the products are dispatched or we confirm acceptance in writing.

All orders are subject to availability and confirmation of payment
We accept payment via EFT, credit card, and other methods as specified at checkout
For large generator orders or custom solar installations, a deposit may be required
Full payment must be received before dispatch unless alternative arrangements have been agreed in writing
We reserve the right to decline or cancel any order at our discretion

4. Delivery & Shipping

We offer nationwide delivery across South Africa. Delivery timeframes are estimates and not guaranteed. For detailed shipping information, please refer to our Shipping Policy.

Delivery times vary depending on the product, destination, and stock availability
Large generators and heavy equipment may require specialised transport arrangements
Risk of loss or damage passes to you upon delivery to the specified address
You must inspect all goods upon delivery and report any damage or discrepancies within 48 hours
Delivery costs are calculated at checkout or provided in your quote

5. Warranty

Products sold by Makhaf Heavy Duty Machinery carry manufacturer warranties as specified for each product. Warranty periods vary by brand and product type, typically ranging from 1 to 2 years for generators and solar equipment.

Warranty coverage is subject to the manufacturer's terms and conditions
Warranty claims must be submitted in writing with proof of purchase
Warranty does not cover damage caused by misuse, negligence, improper installation, or unauthorised modifications
For full warranty details, see our Warranty Information page

6. Returns & Refunds

In accordance with the Consumer Protection Act, you have the right to return goods within 14 days of delivery under certain conditions. Returns are subject to the conditions outlined in our Return & Refund Policy.

Goods must be returned in their original condition and packaging
Certain products may be excluded from returns due to their nature (e.g., custom-configured generators, installed solar systems)
Refunds will be processed within 15 business days of receiving the returned goods
Return shipping costs may be the responsibility of the customer unless the return is due to our error

7. Limitation of Liability

To the maximum extent permitted by law, Makhaf Heavy Duty Machinery shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use or inability to use our products or services
Any interruption or cessation of service
Errors, inaccuracies, or omissions in product descriptions or pricing
Loss of data, revenue, profits, or business
Delays in delivery or non-delivery caused by circumstances beyond our control

Our total liability for any claim shall not exceed the purchase price of the product(s) giving rise to the claim. Nothing in these terms excludes or limits liability that cannot be excluded under South African law.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Makhaf Heavy Duty Machinery or its content suppliers and is protected by South African and international intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent
Brand names, trademarks, and logos of Hyundai, FAW, Cummins, PERKINS, Volvo Penta, SDEC, Scania, Baudouin, and other manufacturers remain the property of their respective owners
Any unauthorised use of our intellectual property may result in legal action

9. User Conduct

When using our website, you agree not to:

Use the site for any unlawful purpose or in violation of any applicable law
Attempt to gain unauthorised access to our systems or interfere with our website
Transmit any malicious code, spam, or harmful content
Impersonate any person or entity or misrepresent your affiliation
Scrape, data-mine, or systematically extract content from our website

10. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, power outages (including load shedding), strikes, civil unrest, government actions, pandemics, or supply chain disruptions.

11. Dispute Resolution

Any disputes arising from these terms or your use of our products and services shall be governed by South African law and shall first be subject to mediation. If mediation fails, the dispute may be referred to the appropriate court in Bloemfontein, Free State, South Africa.

12. Contact Information

For questions regarding these Terms and Conditions, please contact us:

Makhaf Heavy Duty Machinery
Email: sales@makhafheavydutymachinery.co.za
Phone: +27 51 004 0204
WhatsApp: +27 83 673 1007
Address: 1 Barrett Kraal St, Oos-Einde, Bloemfontein, 9301